bd345b Privacy Policy

1. Introduction and Scope

This Privacy Policy ("Policy") describes how bd345b ("we", "us", "our") collects, uses, discloses, and safeguards personal information obtained from individuals ("you", "your") who access or use the bd345b Platform, located at https://bd345b.vip, including all associated mobile and web interfaces.

By registering an account or using the Platform in any way, you acknowledge that you have read and understood this Policy and consent to the processing of your personal data as described herein. If you do not agree with this Policy, you must not use the Platform. This Policy forms part of and should be read alongside the Terms & Conditions.

This Policy applies to all personal data collected through your use of the Platform, whether submitted directly by you during registration, generated automatically during your sessions, or obtained from third-party identity verification partners.

2. Data Controller

bd345b acts as the data controller for all personal data collected through the Platform. As data controller, we determine the purposes and means of processing your personal data and are responsible for ensuring that processing activities comply with applicable data protection obligations.

If you have any questions or concerns about how we handle your personal data, or wish to exercise any of your rights under this Policy, you may contact us at [email protected]. Our data protection team aims to respond to all enquiries within 10 business days.

3. Information We Collect

We collect personal information in three principal ways: information you provide directly, information generated automatically by your use of the Platform, and information obtained from authorised third parties for verification purposes.

Information you provide directly:

• Registration details including your full name, date of birth, email address, and mobile phone number.
• Identity verification documents such as a copy of your national identity card (NID), passport, or driving licence.
• Payment method details including your bKash, Nagad, Rocket, or Upay account reference number. We do not store full mobile banking PINs, OTP codes, or full payment card numbers.
• Any information you submit when contacting our support team, including the content of your messages and any attachments you provide.
• Responsible gaming preferences such as deposit limits, session time limits, and self-exclusion requests.

Information collected automatically:

• Technical data including your IP address, device type and model, operating system version, browser type and version, and screen resolution.
• Usage data including the pages you visit on the Platform, games you play, bets you place, session start and end times, and actions taken within your account.
• Cookie data and similar tracking technologies as further described in Section 8 of this Policy.
• Location data at the country and city level, derived from your IP address, used solely for fraud prevention and regulatory compliance. We do not use GPS-level location tracking.

Information from third parties:

• Identity and age verification results from third-party KYC (Know Your Customer) service providers.
• Payment transaction confirmations from payment processing partners including bKash, Nagad, Rocket, Upay, Visa, and Mastercard. These partners share only the information necessary to confirm a transaction outcome.
• Fraud and risk signals from security service providers engaged to protect the Platform and its users.

4. How We Use Your Information

bd345b uses personal data only for lawful, specified, and legitimate purposes. The primary purposes for which we process your information are as follows:

• Account administration: Creating and maintaining your player account, verifying your identity and age, processing login requests, and managing account security.
• Payment processing: Processing deposits and withdrawals in Bangladeshi Taka (BDT) via your chosen payment method, reconciling transactions, and investigating payment disputes.
• Legal and regulatory compliance: Conducting Know Your Customer (KYC) checks, complying with anti-money laundering (AML) obligations, and responding to lawful requests from competent authorities.
• Platform security and fraud prevention: Detecting and preventing fraud, money laundering, collusion, and other prohibited activities on the Platform.
• Customer support: Responding to your queries, complaints, and support requests, and maintaining records of those interactions.
• Responsible gaming: Monitoring your gaming activity to identify patterns associated with problem gambling and administering self-exclusion, deposit limit, and time-out tools you have activated.
• Platform improvement: Analysing aggregate usage data to understand how players use the Platform and to improve its functionality, design, and game offering.
• Marketing communications: Sending you promotional offers, bonus notifications, and news about bd345b, subject to your communication preferences. You may opt out at any time.

5. Legal Basis for Processing

bd345b processes personal data on the following legal grounds:

• Contract performance: Processing necessary to provide the services described in the Terms & Conditions, including account management and payment processing.
• Legal obligation: Processing required to comply with applicable law, including identity verification, age checks, and anti-money laundering requirements.
• Legitimate interests: Processing for fraud prevention, Platform security, and service improvement, where such interests are not overridden by your rights and freedoms.
• Consent: Processing for marketing communications and non-essential cookies, where you have given explicit consent. You may withdraw consent at any time without affecting the lawfulness of prior processing.

6. Data Sharing and Disclosure

bd345b does not sell, rent, or trade your personal data to any third party for commercial purposes. We may share your personal information with the following categories of third parties, strictly on a need-to-know basis and subject to confidentiality obligations:

• Payment processors: bKash, Nagad, Rocket, Upay, and card processing partners receive transaction data necessary to execute deposits and withdrawals.
• Identity verification providers: Third-party KYC and AML service providers receive identity documents and personal details as required to complete verification checks.
• Game providers: Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi, and other studio partners receive your player ID and session data necessary to deliver and record game play. They do not receive your full personal profile.
• Security and fraud prevention vendors: Specialist security partners receive technical and usage data to identify and block fraudulent activity.
• Legal and regulatory authorities: We will disclose personal data to law enforcement, courts, or regulatory bodies where required to do so by applicable law or valid legal process, or where we determine in good faith that disclosure is necessary to protect the safety of users or the public.

All third parties who process personal data on our behalf are subject to data processing agreements that require them to process data only in accordance with our instructions and to implement appropriate security measures.

7. Data Retention

bd345b retains personal data only for as long as necessary to fulfil the purposes described in this Policy, or as required by applicable law. The following retention periods apply as a general guide:

• Account data: Retained for the duration of your account and for a minimum of 5 years following account closure, in line with standard AML and financial record-keeping obligations.
• Transaction records: Retained for a minimum of 5 years from the date of each transaction.
• Identity verification documents: Retained for a minimum of 5 years from account closure or the date of last transaction, whichever is later.
• Support interaction records: Retained for 2 years from the date of each interaction.
• Marketing consent records: Retained until you withdraw consent and for 1 year thereafter as evidence of compliance.
• Cookie and session data: Session cookies expire at the end of your browsing session. Analytical cookies are retained for up to 13 months.

When personal data is no longer required, we securely delete or anonymise it so that it can no longer be associated with you.

8. Cookies and Tracking Technologies

bd345b uses cookies and similar technologies (such as local storage and session tokens) to operate the Platform and improve the user experience. Cookies are small text files stored on your device when you visit the Platform.

We use the following categories of cookies:

• Essential cookies: Required for the Platform to function. These include session authentication tokens, security cookies, and load-balancing cookies. They cannot be disabled without impairing your ability to use the Platform.
• Functional cookies: Remember your preferences such as your chosen language, display settings, and notification options to personalise your experience.
• Analytical cookies: Collect aggregated, anonymised data about how users navigate the Platform. This helps us identify popular features, diagnose technical issues, and improve the overall service. We do not share analytical data with advertising networks.

We do not use third-party advertising or retargeting cookies that track your behaviour across websites unrelated to bd345b. You may manage cookie preferences through your browser settings, though disabling essential cookies will impair Platform functionality.

9. Data Security

bd345b implements industry-standard technical and organisational security measures to protect your personal data from unauthorised access, disclosure, alteration, loss, or destruction. These measures include:

• Transport Layer Security (TLS/SSL) encryption for all data transmitted between your device and our servers.
• Encryption of sensitive data fields at rest within our database infrastructure.
• Role-based access controls ensuring that personal data is accessible only to authorised personnel with a legitimate operational need.
• Regular security assessments and penetration testing of Platform infrastructure.
• Secure data centre facilities with physical access controls, fire suppression, and redundant power systems.

While we take all reasonable precautions, no internet-based service can guarantee absolute security. In the event of a data breach that is likely to result in a risk to your rights or freedoms, we will notify affected players as soon as reasonably practicable.

10. Your Rights

You have the following rights in relation to your personal data held by bd345b. To exercise any of these rights, please contact us at [email protected]:

• Right of access: You may request a copy of the personal data we hold about you.
• Right to rectification: You may request correction of inaccurate or incomplete personal data.
• Right to erasure: You may request deletion of your personal data where it is no longer needed for the purposes for which it was collected, subject to overriding legal retention obligations.
• Right to restriction: You may request that we limit processing of your personal data in certain circumstances, for example while a correction request is being verified.
• Right to data portability: You may request a structured, machine-readable copy of personal data you have provided to us, where processing is based on consent or contract performance.
• Right to object: You may object to processing of your personal data for marketing purposes at any time. You may also object to processing based on legitimate interests, though bd345b may be entitled to continue processing if it can demonstrate compelling grounds.
• Right to withdraw consent: Where processing is based on your consent, you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing carried out before withdrawal.

We will respond to all verified requests within 30 days. We may ask you to confirm your identity before acting on a request, to protect against unauthorised access to account information.

11. International Data Transfers

bd345b's primary server infrastructure is located in secure data centre facilities. Some of our third-party service providers, including game studios and KYC verification partners, may process data in jurisdictions outside Bangladesh. Where such transfers occur, bd345b ensures that appropriate safeguards are in place, including contractual data protection clauses that require receiving parties to protect data to a standard equivalent to this Policy.

12. Children and Minors

bd345b is strictly an adult gambling platform. We do not knowingly collect or process personal data from individuals under the age of 21. If we become aware that a minor has provided personal data or accessed the Platform, we will take immediate steps to close the account and delete all associated personal data. If you believe a minor has registered on the Platform, please notify us immediately at [email protected].

13. Changes to This Privacy Policy

bd345b may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or service features. Material changes will be communicated to registered players via the Platform or by email, and the "Last Updated" date at the top of this page will be revised accordingly. Your continued use of the Platform following the posting of changes constitutes your acceptance of the updated Policy.

14. Contact Us

If you have any questions about this Privacy Policy, wish to exercise your data rights, or want to raise a concern about how we handle your personal data, please contact our data protection team:

• Email: [email protected] (plain text — not a clickable link)
• Response Time: Within 10 business days for data rights requests; within 24 hours for urgent security concerns.